The purpose of the checklist is to help Clients/ Retailer Partners gather the necessary information to facilitate the successful installation of a pre-purchased CCTV system into a residential dwelling or small business premises. Answers to the questions in the table should be obtained prior to purchase to ensure a successful install:
Discuss with the customer the type of property that they will be installing the equipment on. Is the property suitable for installation?
|Are the areas that the cameras will be situated accessible by a 2 section ladder i.e. no higher than 2 storeys from ground level?|| |
Discuss with the customer access to the property
* If ‘NO’, contact TSG to check feasibility of Install on 0333 121 0028
|Is the property accessible by a Transit van style vehicle?|| |
Discuss with the customer permission for installation.
|Do you have the permission of the property owner to install CCTV equipment? N.B. Holes will need to be drilled through external walls.|| |
|Recording Device Selection|
Discuss the size of the HDD, the number of channels required and whether the customer requires remote viewing.
|Have the areas of the property to be covered been discussed?|
Does the number of channels take into account future additions?
Discuss the right camera solution for the property
e.g. Bullet / Dome / Wide Angle / PTZ / Night vision.
|Have any special camera or footage requirements been taken in to account? E.G. Licence plate identification, night vision distance etc.|| |
How will footage be viewed?
Is an existing monitor being used?
|Does the intended monitor have suitable connections that are compatible with the DVR? E.G. HDMI / VGA etc.|| |
|Monitor Cable Routing|
Discuss where the Monitor will be positioned (Loft?) and the distance between the DVR/ NVR and the Monitor
|Are the cables long enough to reach the Monitor and is there a sensible route for the Monitor cable to be routed to the DVR/ NVR location? (Long internal video cables can cause issues)|| |
|Camera Cable Management|
Discuss where the cameras will be positioned and the distance between the cameras and the DVR.
|Are the cables long enough to reach the DVR? Have all wall returns and doorways been considered in the overall distance?|| |
|Power Socket Availability|
Consider that the DVR, Cameras and the monitor will usually all require power.
|Are there enough power sockets at the intended DVR location?|
Are there working available power sockets in the loft?
|Remote Viewing Access|
In cases where the customer wishes to use the remote viewing facility they will require a suitable portable device and adequate broadband services on site and on the mobile device
**Note that Business VPN may not allow Remote Viewing
|Is there home broadband?|
Is the broadband speed greater than 4MB?
(If not, the video playback may have issues). Is the Modem/ Router close to the location where the DVR will be positioned?
(If not, a powerline adaptor may be required)