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Maplin Pro Help Centre

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<span id="isPasted" style="color: rgb(80, 80, 85); font-family: &quot;Maven Pro&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We offer a nationwide delivery service across the UK using a large network of couriers to make sure our customers are receiving their orders when they expect them! To view our delivery options please go to our <a href="https://www.maplin.co.uk/pages/delivery-options">delivery options page</a>. <span id="isPasted" style="color: rgb(80, 80, 85); font-family: &quot;Maven Pro&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Expecting a delivery? Track your order&#xA0;<a href="https://www.maplin.co.uk/apps/tracking">here</a>.

We offer a nationwide delivery service across the UK using a large network of couriers to make sure our customers are receiving their orders when they expect them!. To view our delivery options please go to our delivery options page. Expecting a deli

What are the delivery options?

Delivery

How can I pay for my order?

What is Klarna?

How do I use my One4All gift cards?

Can I use a discount code on my order?

Can I get a refund if the price has changed since I ordered it?

When will my account be charged for my order?

Payments & Promotions

Do I need an account to place an order?

Can I amend my order after I’ve placed it?

How do I cancel my order?

I’ve cancelled my order, when will I be refunded?

How long will my order take to arrive?

How do I track the delivery of my order?

Do I need to be home to receive my order?

My order is showing as delivered but I don't have it, what should I do?

I’m missing an item from my order.

What do I do if my order arrived damaged, or is incorrect?

Order Issues

Where can I find your Return Policy?

My item is faulty, what do I do?

Is there anything I can't return?

How do I request a return?

Can I return an item for an exchange instead of a refund?

How do I use the provided UPS return label?

I've returned my order, when will I be refunded?

Returns & Refunds

I've forgotten my password, how do I reset it?

How do I sign up to receive your newsletter?

How do I unsubscribe from marketing emails?

Technical

What is a pre-order?

Can I pre-order more than once?

Can I place a pre-order along with products that are currently available?

When will I be charged for my pre-order?

How can I be sure you’ve received my pre-order?

What if I need to amend information on my pre-order?

Will I be reminded of my pre-order before it ships?

What happens if the delivery date changes?

When will I receive my pre-order?

Can I cancel my pre-order?

Can I return my pre-order?

Pre-Orders

What are the delivery options?Updated 2 years ago